At Coach Laur, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book services, or communicate with us.

Information We Collect

We may collect the following information:

• Name and contact information (email address, phone number)

• Information submitted through contact forms or booking forms

• Health and wellness information voluntarily provided during assessments or coaching sessions

• Website usage data through cookies and analytics tools

• Any information you choose to provide when contacting us

How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer support

• Schedule and manage appointments

• Deliver wellness coaching services

• Create personalised wellness recommendations

• Improve our website and services

• Send appointment reminders and relevant updates

Health Information

Any health-related information you provide is treated with confidentiality and is used solely for the purpose of delivering personalised coaching and wellness support. We do not sell or share your personal health information with third parties except where required by law or with your consent.

Third-Party Services

We may use trusted third-party providers to assist with:

• Online bookings

• Payment processing

• Email communications

• Website analytics

These providers only receive the information necessary to perform their services and are expected to protect your information.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can disable cookies through your browser settings if preferred.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. However, no method of internet transmission is completely secure.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal information where legally permitted

• Withdraw consent for marketing communications at any time

Disclaimer

Coach Laur provides wellness coaching, nutrition guidance, and lifestyle support. Services offered are not intended to diagnose, treat, cure, or prevent any medical condition and should not replace advice from a qualified healthcare professional.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Coach Laur
Phone: +27 722105858
Email: info@coachlaur.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.